Getting started with Jira Service Desk Learn about Jira Service Desk's different user types and roles, get a brief introduction to how your customers raise requests, and learn what those requests look like for agents. When you're ready, pick a tutorial and learn how to make your service desk work better for your team and your customers.
Nov 19, 2018 Just the FAQs! Welcome to the Community, and this Focused-FAQ! Here, we've pulled together some of the most frequently asked questions associated with Jira Service Desk (JSD). We hope that this FAQ is useful to you, but it can never replace the hundreds of questions and answers found on the Atlassian Community.
JIRA Service Desk combines an intuitive experience with powerful SLA management and realtime reporting. Intuitive, user-friendly experience: Filing requests is easier than ever with the intuitive and clean interface of JIRA Service Desk's Customer Portal.
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what is jira service desk